Inno Supps Terms & Conditions

Last Updated: October 30, 2025
Effective Date: October 30, 2025

1. Overview

This website is operated by The Clean Supps LLC (DBA Inno Supps) (“Inno Supps,” “we,” “us,” or “our”). By accessing or using this website (the “Site”), purchasing a product, or participating in any service, subscription, or promotion, you agree to be bound by these Terms & Conditions (“Terms”) and our Privacy Policy, incorporated herein by reference.

If you do not agree, do not use the Site or our services.

We reserve the right, at our sole discretion, to update, modify, or replace any part of these Terms, our products, prices, or services at any time by posting updates on this page. Your continued use of the Site after any changes constitutes acceptance of the revised Terms. To the fullest extent permitted by law, we are not liable to you or any third party for any modification, suspension, or discontinuance of the Services, products, or pricing.

Compliance with Applicable Laws. We operate this Site in compliance with U.S. federal, state, and international laws where applicable. Users are responsible for ensuring compliance with all local, national, and international laws related to their use of the Site, including consumer protection, export control, and data privacy laws.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. We use Shopify’s secure infrastructure to process orders and deliver our Services.

2. Eligibility

The Site and our products are intended for individuals 18 years of age or older.

By using the Site, you represent that you are at least 18 years old.

If you are under 18, purchases may only be made with the consent and supervision of a parent or guardian.

For information about how we handle personal data related to minors, please review our Privacy Policy

3. Health and FDA Disclaimer

Content on this Site is for informational purposes only and not medical advice. Always consult a healthcare professional before starting any supplement, exercise, or nutrition program. Statements have not been evaluated by the U.S. Food and Drug Administration (FDA). Products are not intended to diagnose, treat, cure, or prevent any disease.

4. Electronic Communications and Marketing Consents

By visiting our Site, creating an account, or purchasing a product, you consent to receive electronic communications from us (including emails, SMS messages, and notifications).

By clicking “Place Order,” “Subscribe,” or “I Agree,” you acknowledge and consent to these Terms and our Privacy Policy, which explains how cookies, analytics, and third-party pixels collect and use your data.

Marketing communications.

U.S. customers: You consent to receive promotional emails or texts, which you can opt out of at any time.
International customers (EU, UK, Canada, etc.): Marketing messages are sent only with your explicit opt-in consent, which you may withdraw at any time.

We honor all legally required opt-out and consent withdrawal mechanisms under applicable data privacy and communications laws. For more information about our use of cookies and tracking technologies, please see our Privacy Policy.

5. SMS/MMS Mobile Messaging Program

By opting in to our SMS/MMS program, you agree to receive recurring automated marketing and transactional messages at the mobile number you provided. Message & data rates may apply. Message frequency varies. Consent is not a condition of purchase.

Opt-Out & Help. Reply STOP to cancel, HELP for help. You may receive one final message confirming your opt-out. Our platform may not recognize variations of the STOP command.

Delivery/Carriers. Delivery depends on your wireless carrier and network; we are not liable for delays or failures in message delivery. Not all carriers or devices are supported.

Eligibility & Content. You must be the owner or authorized user of the enrolled number. You agree not to use or submit unlawful, harmful, or prohibited content via replies.

State-Specific Rules. Where state telemarketing laws apply (e.g., mini-TCPA statutes), we will comply with applicable requirements; nothing here waives any non-waivable state rights.

See our Privacy Policy for how we use and share data to provide messaging services.

6. Account Responsibility and User Conduct

You agree to: (a) maintain the confidentiality of your credentials; (b) provide accurate and up-to-date information; and (c) use the Site only for lawful purposes. You may not use the Site for fraudulent, harmful, or illegal activity, including reselling products without authorization, scraping data, or infringing intellectual property. We may suspend or terminate accounts for misuse or policy violations.

7. Product Information and Accuracy

We make every effort to ensure product details, pricing, and imagery are accurate. However, errors may occur, and we do not warrant that all information is current or error-free. Actual packaging and materials may vary. If a product differs from its description, your sole remedy is to return it according to our Return Policy.

8. Site Information; No Duty to Update

Site content is provided for general information and may not always be accurate, complete, or current. We may update, modify, or remove content at any time but have no obligation to do so.

Some materials on the Site may reference past or historical information. Such content is provided for reference only and may not reflect the most current information available.

9. Orders, Pricing, and Payment

By placing an order, you authorize Inno Supps or our payment processors to charge your payment method for all applicable amounts, including taxes, duties, and shipping fees. We may refuse, modify, or cancel any order (e.g., for suspected fraud or errors). All prices are in U.S. Dollars (USD) unless otherwise indicated. International transactions may incur currency conversion fees or exchange rate variations set by your provider.

Payments are securely processed through third-party providers (e.g., Shopify Payments, PayPal, or others), each operating under their own privacy policies.

Sensitive information submitted during checkout, including credit card data, is encrypted using Secure Socket Layer (SSL) technology to ensure safe transmission over the Internet.

We do not store full credit card information after transactions are processed, unless you explicitly opt to save it for future use.

Errors and Corrections. We may correct any errors, inaccuracies, or omissions (including after an order is submitted), and change or update information or cancel orders if any information on the Site or Service is inaccurate, without prior notice, to the fullest extent permitted by law.

10. Subscriptions and Auto-Renewals

For subscription or “Subscribe & Save” plans:

Auto-Renewal: Your payment method will be charged automatically each cycle at the then-current rate.
Cancellation: Cancel anytime in your account or by emailing customerservice@innosupps.com.
Effective Date: Cancellation applies after the current billing period ends.
Price Changes: Future price or term changes will be posted on our Site.
Payment Info: Keep billing details current to avoid interruptions.

11. Returns and Refunds

Returns and refunds follow our Return Policy, incorporated herein by reference. Promotional or bundled items must be returned in full to qualify for a refund.

If you received a free promotional item as part of a purchase, you must return the promotional item along with the purchased item to receive a full refund. If the promotional item is not returned, the value of the promotional item may be deducted from the total refund.

12. Promotions and Offers

Promotions, discounts, and offers are time-limited and may be modified or canceled at any time. Unless stated otherwise, they are non-transferable, have no cash value, and cannot be combined.

13. User-Generated Content (UGC)

If you submit reviews, testimonials, photos, videos, or other content (“UGC”), you grant Inno Supps a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, and display such content in any medium for promotional or commercial purposes. You represent that you own or have permission to share this content and that it does not violate any third-party rights. You may request removal of your UGC at customerservice@innosupps.com. (This replaces any “non-disparagement” or “no-review” clause in compliance with California Civil Code §1670.8.)

UGC—No Compensation or Confidentiality. We are not obligated to maintain UGC in confidence or to provide compensation for UGC. We may, in our discretion, edit, refuse to post, or remove UGC that violates these Terms or applicable law.

14. Social Media and Community Content

By posting or tagging Inno Supps content on social media or in community forums, you grant us a non-exclusive, perpetual, irrevocable, worldwide license to use your content (including your name, likeness, and handle) for marketing purposes.

15. Intellectual Property, Copyrights, and Trademarks

All content on the Site—including text, graphics, images, product names, and logos—is the property of Inno Supps or its licensors and protected by U.S. and international copyright and trademark laws. INNO SUPPS™ and associated marks are trademarks of The Clean Supps LLC. You may not reproduce, distribute, or use our content without written consent.

16. Ownership of Site and Services

All rights, title, and interest in the Site, including its design, software, and functionality, remain the exclusive property of Inno Supps and its licensors. Access does not grant ownership or any implied license.

17. Third-Party Links, Pixels, and Tools

Third-party pixels and analytics tools may collect limited usage data in accordance with our Privacy Policy. Our Site may include links to third-party websites, tools, or services (such as payment processors, analytics, or ad networks). We are not responsible for their content, data practices, or availability. Your use is at your own risk and subject to those third parties’ terms and privacy policies.

Optional Tools. We may provide access to third-party tools on an “as-is” and “as-available” basis without warranties of any kind and without endorsement. Your use is at your sole risk and subject to the third party’s terms.

18. Unauthorized Resale

Reselling Inno Supps products without prior written authorization is prohibited. Purchases from unauthorized resellers are not eligible for customer support, guarantees, or returns. Our Unauthorized Reseller Policy is incorporated by reference and enforceable under these Terms.

Returns from Resellers
We do not accept product returns from unauthorized resellers. All purchases made for resale purposes are final. Any unauthorized reseller attempting to return products will have their request denied.

Customer Responsibility
To ensure you receive genuine Inno Supps products with the full benefits of our quality assurance and support, we recommend purchasing only through:

The official Inno Supps website (www.innosupps.com)
Authorized Inno Supps retailers or distributors:

TRL Nutrition (UK)
Supplement Mart / Muscle Worx (AU)
Sporter (UAE)

Reporting Unauthorized Resellers
If you suspect a seller is unauthorized, please report them to Inno Supps at customerservice@innosupps.com.

Your assistance helps us ensure that our customers receive authentic products and exceptional service.

19. International Orders, Customs, and Shipping

We ship to select countries outside the United States.

Import Duties & Taxes: International customers are responsible for any customs fees, VAT, or import taxes imposed by their local authorities.

Delivery & Risk of Loss: Title and risk of loss transfer to you upon delivery to the carrier. We are not liable for customs delays or seizures.

Currency & Fees: Prices are in USD unless otherwise stated. Currency conversion and international transaction fees may apply.

20. Export Compliance and Sanctions

By purchasing, you represent that you are not located in, under the control of, or a national of any country subject to U.S. sanctions or on any restricted party list. You agree not to export or resell products in violation of U.S. or international export control and trade laws.

21. Prohibited Uses

You may not use the Site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in unlawful acts; (c) to violate any international, federal, state, or local laws or regulations; (d) to infringe upon or violate our intellectual property rights or those of others; (e) to harass, abuse, defame, threaten, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses, malware, or destructive code; (h) to collect or track personal information without authorization; (i) to spam, phish, pretext, spider, crawl, or scrape; (j) for any obscene, abusive, or immoral purpose; (k) to interfere with or circumvent the security features of the Service, other websites, or the Internet; or (l) to submit or transmit any information protected under the Health Insurance Portability and Accountability Act of 1996 (HIPAA), the Health Information Technology for Economic and Clinical Health (HITECH) Act, or any similar medical privacy laws. Inno Supps is not a covered entity or business associate under HIPAA and does not collect or process protected health information (PHI).

22. Limitation of Liability and Warranties

To the fullest extent permitted by law:

All products and services are provided “as is” without warranties, express or implied.
We do not guarantee that the Site or Services will be uninterrupted, error-free, or secure.
Inno Supps shall not be liable for indirect, incidental, consequential, or punitive damages, including loss of profit or data.
Our total liability shall not exceed the amount you paid for the product at issue.
Certain jurisdictions do not allow these exclusions; if so, only the minimum liability required by law applies.

23. Indemnification

You agree to defend, indemnify, and hold harmless Inno Supps, its officers, employees, and affiliates from claims, damages, or expenses arising out of your use of the Site, violation of these Terms, or infringement of third-party rights.

24. Arbitration and Class Action Waiver

PLEASE READ—THIS AFFECTS YOUR LEGAL RIGHTS. All disputes or claims arising from your use of the Site or these Terms shall be resolved through binding individual arbitration under the Federal Arbitration Act and the laws of the State of Nevada.

Class Action Waiver: You waive the right to bring claims as part of a class, collective, or representative action.
Small Claims: Either party may bring an individual claim in small claims court.
Venue: Arbitration will take place in Nevada or virtually, if agreed.
Notice Requirement: Send written notice of disputes to customerservice@innosupps.com or Inno Supps LLC, 7735 Commercial Way, Suite 100, Henderson, NV 89011.
Opt-Out: You may opt out within 30 days of your first purchase by emailing your full name, order number, and statement of opt-out.
If the class waiver is deemed unenforceable, this arbitration clause is void for that claim.

25. Governing Law and Applicability of Local Laws

These Terms are governed by the laws of the State of Nevada (USA) without regard to conflicts of law principles. If you reside outside the United States, mandatory local consumer protection or data privacy laws may apply and override certain provisions. Where permitted, you agree that disputes will be resolved in Nevada or through arbitration as outlined above.

26. International Data Transfers and Privacy

If you access the Site from outside the U.S., your information may be transferred to and processed in the United States or other jurisdictions with different data protection laws. By using our Site, you consent to such transfers, consistent with our Privacy Policy. Users in the EU/EEA, UK, or Canada have additional data rights (access, correction, deletion, restriction) as outlined in the Privacy Policy.

27. Accessibility

Inno Supps is committed to providing an accessible website in accordance with the Americans with Disabilities Act (ADA) and comparable international standards.

If you experience difficulty accessing any part of the Site, please contact us for assistance at customerservice@innosupps.com.

28. Termination

We may suspend or terminate your account or access at any time for violations of these Terms or applicable law. Provisions intended to survive termination (e.g., Arbitration, Indemnification, Limitation of Liability) remain in effect.

29. Miscellaneous

Neither party shall be liable for delays or failures caused by events beyond reasonable control, including natural disasters, strikes, or service outages.

Entire Agreement. These Terms and our Privacy Policy form the entire agreement between you and Inno Supps.

Severability. If any provision is found invalid, the rest remains enforceable.

No Waiver. Our failure to enforce any right does not constitute a waiver.

Assignment. We may assign our rights or obligations; you may not without consent.

Headings. For convenience only.

Language. This agreement is in English; translations are for convenience only.

30. Contact Us

Inno Supps LLC
7735 Commercial Way, Suite 100
Henderson, NV 89011
Email: customerservice@innosupps.com