![money back logo](https://cdn.shopify.com/s/files/1/0301/5737/3576/files/30_day.png?v=1665073487)
30-Day Money-Back Guarantee
- Applicable to open or used products.
- Customers have 30 days from the date they received the product to initiate a return(This includes 3-month and 6-month supply).
- All items are eligible for a one-time full refund.
- To receive credit for the money-back guarantee, you must return the bottle, even if it is empty.
- Valid only once per product, per household(Customer cannot return the same product twice).
- Customers will be allowed 2 returns per calendar year total(This includes both 30 Day Money Back Guarantee and regular returns).
- Shipping costs are non refundable on all orders and will be deducted from eligible refunds.
- Inno Supps does not provide prepaid return labels.
![30 day money back](https://cdn.shopify.com/s/files/1/0301/5737/3576/files/Contact_US_Icons-03.png?v=1665007333)
Return Policy
- Applicable to unopened products.
- Customers have 30 days from the date they received the product to initiate a return.(This includes 3-month and 6-month supply).
- Customers will be allowed 2 returns per calendar year total(This includes both 30 Day Money Back Guarantee and regular returns).
- Shipping costs are non refundable on all orders and will be deducted from eligible refunds.
- Inno Supps does not provide prepaid return labels.
![Questions](https://cdn.shopify.com/s/files/1/0301/5737/3576/files/Contact_US_Icons-04.png?v=1665007332)
TO INITIATE A RETURN
Please contact our Customer Service Team via chat or by sending an email to customerservice@innosupps.com.